Privacy Policy micky88 — Your Data Protection is Our Priority

This Privacy Policy explains in detail how micky88 collects, uses, discloses, and protects your personal information when you use our platform. This includes the micky88.pro website, mobile app, and all services we provide.

By registering an account or using any micky88 service, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using our platform. We encourage you to read this document thoroughly — it is written in plain language because we believe transparency is the foundation of trust.

Micky88 collects various types of data depending on how you interact with our platform. The following are the categories of data collected:

We collect this data through several channels: information you provide directly during registration or interactions with customer support; data collected automatically while you use the platform; and in certain cases, data from legitimate third-party sources such as identity verification services.

Micky88 uses your personal data for legitimate and necessary purposes. The following are the primary uses of your data:

• Account Management: Creating, managing, and maintaining your micky88 account, including secure login and two-factor authentication.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions accurately and securely.
• Identity Verification (KYC): Verifying your identity to prevent fraud, money laundering, and to ensure compliance with regulatory requirements.
• Customer Support: Handling your enquiries, complaints, and requests for assistance effectively.
• Responsible Wagering: Monitoring usage patterns to identify users who may need additional support or protection.
• Platform Security: Detecting and preventing fraudulent activity, unauthorised access, and other security threats.
• Product Improvement: Understanding how users interact with the platform to continuously improve the user experience.
• Legal Compliance: Fulfilling legal obligations and reporting requirements to the relevant authorities.

Micky88 does not sell your personal data. However, we may share certain information with the following parties under limited and specific circumstances:

• Payment Service Providers: Transaction information required to process deposits and withdrawals is shared with payment providers such as FPX, DuitNow, and our registered e-wallet partners.
• Identity Verification Providers: Your KYC documents are shared with approved third-party identity verification services to authenticate your documents.
• Game Providers: Basic game data (not financial or identity data) is shared with game providers such as Pragmatic Play and PG Soft for technical and game integrity purposes.
• Legal Authorities: We will disclose data if required by law, court order, or a valid request from a law enforcement agency.
• Business Partners: In the event of a merger, acquisition, or sale of company assets, user data may be transferred to the new entity with appropriate notice given to users.

All third parties that receive micky88 user data are bound by strict confidentiality and data protection agreements. They may only use the data for the stated purpose and may not use it for any other reason.

Your data security is micky88's top priority. We implement multiple layers of technical and organisational protection to keep your data safe:

• Data Encryption: All sensitive data is stored with AES-256 encryption and all data communications are protected with TLS 1.3.
• Access Controls: Access to user data within the company is restricted on a need-to-know basis — only staff who genuinely require the data to perform their duties are permitted to access it.
• Continuous Monitoring: Our security system monitors platform activity in real time and will trigger an immediate alert upon detecting any suspicious activity.
• Regular Audits: micky88 undergoes regular security audits by independent third parties to identify and address any system vulnerabilities.
• Staff Training: All micky88 staff undergo regular data protection training to ensure best practices are upheld at every level of the organization.

Micky88 retains your personal data only for as long as it is needed for the stated purpose or as required by law:

• Active Account Data: Retained for the duration your account remains active. Accounts inactive for more than 24 months will be notified before any action is taken.
• Financial Transaction Data: Retained for a minimum of 7 years in compliance with Malaysian financial regulations and anti-money laundering requirements.
• KYC Data: Retained for 5 years after account closure or the end of the business relationship.
• Customer Support Record: Retained for 3 years for dispute resolution and service improvement purposes.
• Technical Log Data: Retained for a maximum of 12 months for security and fraud detection purposes.

When data is no longer needed, it will be securely deleted or anonymised in accordance with established procedures.

Under the Personal Data Protection Act 2010 and micky88 policy, you have the following rights regarding your personal data:

Micky88 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The following are the types of cookies we use:

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect platform functionality. For non-essential cookies, you may give or withdraw your consent at any time.

Micky88 services are strictly for individuals aged 18 and above. We do not accept registrations from minors and we do not knowingly collect personal data from individuals under the age of 18.

All users registering with micky88 are required to verify their age during registration and complete a rigorous KYC process. If we find that we have collected data from someone under the age of 18, we will take immediate steps to delete that data and close the account.

If you believe a minor may have registered using our platform, please contact our support team immediately so we can take appropriate action.

Micky88 may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or operational requirements. When we make material changes, we will:

• Updating the "Last Updated" date at the top of this document.
• Notifying users via their registered email and/or in-app notifications at least 14 days before changes take effect.
• Displaying clear notices on the micky88 website and app regarding upcoming changes.

Your continued use of the micky88 platform after the effective date of an updated policy constitutes your acceptance of the new terms. We encourage you to review this policy periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, you may reach the micky88 privacy team through the following channels:

• Live Chat: Available 24/7 via the live chat icon on the micky88 website or app. This is the fastest way to get a response.
• Email: Send your written enquiry to [email protected]. We aim to respond within 1–2 business days.

For requests related to privacy rights such as data access, correction, or deletion, please clearly state the type of request in your message. Identity verification will be required before we can process any such request.

If you are not satisfied with how we have handled your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.